by Walter Naeslund on August 6, 2009
Today the “Sweden’s most swedish job”-campaign that I was involved in with Syrup Sthlm and Bizkit earlier this year came to an end. Calle Engström, who has been traveling around Sweden blogging, filming and tweeting about his experience, arrived to Stockholm and the STF hostel Af Chapman after posting 82 YouTube-films, 371 blog posts and 762 tweets.
In the early stages we received a lot of comments, both positive and critical, about the project. Most comments have been about the “plagiarizing” of Cumming Nitro’s “Best Job in The World”-campaign. And like I’ve said earlier, you can all start by removing the quotes around “plagiarizing”. Because even though the campaign in itself is perhaps not so similar, honestly tagging on to the very successful “BJITW”-campaign has been crucial in powering the campaign. We actually needed to make it sound more similar than it actually was. And we did. Those of you who have seen my lectures on social media strategy has heard me talking about 7 different techniques, of which one is referred to by me as “Sailing”. And well – this is exactly what sailing is about. Find a good gust of wind and tag along with it.
Anyway – today we can evaluate and look at the sheer numbers. First off we’ve had major media coverage in basically all media of significance in Sweden. From the big ones to the local press. But more interestingly the traffic to the STF website has increased by 70%. And for a client where the website is so absolutely crucial, this is not bad.
Check out Calle in the clip below or on his STF-site.
Read the full article →
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by Walter Naeslund on April 18, 2009
I encourage everyone to cut out and frame today’s editorial in DN. It’s one of the strangest editorials I have read in a newspaper of a democratic country, and it will probably be worth money some day. Since it was an editorial, I actually considered cancelling my subscription. But then I read this article, which is more balanced and actually shows quite clearly a couple of interesting points.
Henrik Pontén’s quote is, for example, really entertaining. Especially when he claims that this verdict will lead to “reasonable content” on the web.
We can see in this article how this is a war between conservatives and innovators. Researchers are sceptical to these controlling behaviors, while corporations making money off of the old system want to retain the status quo. I guess one can’t blaim them. Humans are inherently afraid of change.
More interestingly, Viasat’s CEO Hans Skarplöth, whom I have discussed here earlier, is in this article as well, calling the false sense of security derived from this verdict and the IPRED-law “naive”. Brand-wise we can now start to see one of the big winners, and I think that Viasat’s moral courage will be in the marketing textbooks and lectures of the future. As will the ruined brand name Metallica.
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by Walter Naeslund on February 6, 2009

It all started when the fashion brand Acne started following Fredrik Wass of Bisonblog fame on Twitter. Fredrik felt spammed and wrote a heated post on his blog. Jesper Åström responded at his Online PR-blog. In essence he made very good points i think, but his angle was all crooked. Instead of heading into a discussion about the asymmetry of Twitter (which could have made a good angle) he heads into critique of Fredriks attitude which he describes as “shit, I’m so popular”. This is where I blow my offside whistle.
Because really. I think that Fredrik is off the mark in his analysis, but Jesper is off the mark in his attitude. There is nothing wrong with Fredrik’s general attitude (as far as I can tell). I don’t think he sounds too cool for school. So drop the bar stools guys. Let’s discuss the topic in question instead.

In my lectures my first slide in the strategy section has one word written on it in super large type – “Listen”. And I think that this is precisely what Acne is doing when they are adding Fredrik. They are listening to, among others, Fredrik Wass. Perhaps to have him reciprocate in following them, but I think rather to learn from him. He is after all one of the authorities in social media in Sweden. I think that this is a very sound thing to do.
While blogging has the drawback of not knowing exactly who listens to you (setting aside future endevours of Facebook Connect and Friend Connect), Twitter has that feature inherently. When it comes to Facebook, the adding of friends is a symmetric affair. You can’t just follow without being followed. This is a very important difference, and also what lowers the barriers of saying hello in the Twitterspere.
Where I DO think that Fredrik has a point is where he talks about brand names being anonymous. We all know that there is a person on the other end, but we don’t know who. And this is not cool. We don’t want to talk to a sign on the wall. But to me these are at least two different uses of Twitter. Both valid. For example I follow Jung on twitter, but I also follow people at Jung. For two different reasons.
The point that everybody seems to be missing is that of clarity. I think that every Twitter account (especially the professional ones) need a policy.
1. Be transparent about your intentions. What is this account for?
2. Never exceed 140 character in your policy description.
3. Be honest.
4. Follow your own policy.
And I know that this post is way to long. Perhaps I should keep my opinions to 140 characters.
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by Walter Naeslund on January 29, 2009
Yesterday Spotify announced that they are removing songs from their database, and imposing country restrictions on others. Again, we see the record labels showing off their power. But it’s really a dangerous game to play.
As I’ve said before, both in lectures and on this blog, the only way to properly fight piracy is to provide a BETTER service than the illegal one. And this is exactly what Spotify has been so successful in achieving. With Spotify you don’t have to host huge amounts of data yourself, and you have a shared library with your friends so that you only have to share links.
But there are potential weaknesses in Spotify. One important weakness is if the database of music is too limited compared to pirated alternatives. Then piracy will start gaining momentum again.
Thus, seeing the labels forcing Spotify into actions like the ones of yesterday is alarming. Are they aware of the long term risks of taking action in this direction, or are they blinded by short term greed?
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by Walter Naeslund on November 14, 2008

In the taxi on my way to the airport. The plane for Stockholm leaves in one hour. Last night I gave another lecture on social media, this time at the Hyper Island school of digital communication.
I love giving lectures for several reasons. One, obviously is that I learn from the participants. Another one, just as important is that I learn from myself. By forcing myself to structure and communicate my thoughts, they become clearer and more useful. I often leave a lecture with the feeling of having learnt something new from myself.
This particular audience was what Hyper Island refers to as a “Master Class” – an international audience of professionals with several years experience of communication – digital or otherwise. While I can appreciate on occasion to talk to a novice audience, meeting one with more experience, such as this one, is even more rewarding. The questions are more challenging and they catch on much quicker. All in all this was a very good audience, and I hope they (you?) made yourselves over to our blog here. Thank you for listening.
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by Walter Naeslund on November 10, 2008
Good morning. This has been a very interesting weekend of lectures, conferences, and talks that I have attented all over the world. Saturday was concentrated around the San Fransisco Bay area while sunday was more evenly spread out between New York, London, Tokyo, Sao Paolo and a few other places. This morning, my body went for a run around Hammarby Sjöstad while my head went to Mountain View California for a talk by one of the leading Social Media gurus at the Google Headquarters.
I Love YouTube.
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