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	<title>WalterNaeslund.com &#187; Honesty Part 2 &#8211; The Story of Starting an Advertising Agency  &#8211; WalterNaeslund.com</title>
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	<description>Walter Naeslund. Founder and CEO of The Advertising Agency Honesty. Professional Speaker.</description>
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		<title>Honesty Part 2 &#8211; The Story of Starting an Advertising Agency</title>
		<link>http://walternaeslund.com/the-story-of-starting-an-advertising-agency-%e2%80%93-part-2/</link>
		<comments>http://walternaeslund.com/the-story-of-starting-an-advertising-agency-%e2%80%93-part-2/#comments</comments>
		<pubDate>Thu, 23 Dec 2010 12:02:56 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Entrepreneurship]]></category>
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		<guid isPermaLink="false">http://walternaeslund.com/the-story-of-starting-an-advertising-agency-%e2%80%93-part-2/</guid>
		<description><![CDATA[So I finally got my first day off from work in what feels like a lifetime. It also feels like a blink of an eye. So amazingly much has happened this year, and at the same time, I have never had a year pass this quickly on me before. I&#8217;m sitting here at one of [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><span class="drop_cap">S</span>o I finally got my first day off from work in what feels like a lifetime. It also feels like a blink of an eye. So amazingly much has happened this year, and at the same time, I have never had a year pass this quickly on me before.</p>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/12/Bild-2010-12-23-kl.-122.jpg" alt="" width="480" height="360" /></p>
<p>I&#8217;m sitting here at one of my favorite cafés on Skånegatan in Stockholm trying to write some sort of re-cap of one of the craziest years of my life.  (<a href="http://walternaeslund.com/a-first-year-and-a-half-of-honesty/">Read part 1 here</a>). Here it goes:</p>
<h2>How 2009 Was Like a Bad Action Movie and Almost Brought Me To Bankruptcy</h2>
<p><span class="drop_cap">T</span>he difference between 2009 and 2010 was almost ridiculous. 2009 was probably the toughest year of my life. It started with a throat surgery and an extremely uncertain startup existence where I borrowed the 100 000 SEK necessary to <a href="http://www.resume.se/nyheter/2009/04/23/verymuchlogos-avhoppare-st/">legally start up Honesty AB</a> and went on to setup Honesty&#8217;s first office at a cost of over 20 000 SEK per month. You can imagine what that did to my private economy.</p>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/08/HonestyOfficeNumber1.jpg" alt="" /></p>
<p>I rented Honesty&#8217;s first computer with my apartment as collateral because I couldn&#8217;t afford to buy one. I ran out of money completely twice and had to leave the first office and move back home to my apartment to which my very dedicated project manager intern Emelie Evenstedt had to come to work every day despite the fact that it didn&#8217;t even have a kitchen at the time. I even had a real estate agent come to my apartment to tell me how much it was worth so that I would know if I could sell it to bail me out of my loans (It could. Barely). Needless to say, starting up Honesty was pretty bare bones. I guess hardcore is a better word actually.</p>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/08/mailbox1.jpg" alt="" /></p>
<p>Towards the end of the year the Honesty story had taken me from getting close to personal bankruptcy to having meetings with presidential election committees in Manila and weapons traders in dark hotel restaurants (<em>yes, all this sounds completely incredible but is true. I should probably mention too for the record that these people were closely related to democratic governments and VERY far from thugs that you see in movies</em>).</p>
<p>These particular meetings completely shattered my prejudice about weapons traders. At least the ones I met were very warm, caring, friendly and smart people with whom I had late night philosophy discussions and developed friendships. I decided not to work with them in any way professionally since I don&#8217;t want to work with tobacco or weapons for personal ethical reasons, but there was always total understanding about this and never any pressure. It&#8217;s strange how something like this expands your view of the world. There are so many worlds out there that we don&#8217;t have a clue about but that are inhabited by people like you and me with very similar minds, dreams and emotions.</p>
<p><a id="myphotolink" href="http://www.facebook.com/photo.php?pid=3464544&amp;id=610910973"><img id="myphoto" src="http://photos-d.ak.fbcdn.net/hphotos-ak-snc3/hs068.snc3/13535_189846765973_610910973_3464544_5210035_n.jpg" alt="" width="240" height="180" /></a><a id="myphotolink" href="http://www.facebook.com/photo.php?pid=3464549&amp;id=610910973"><img id="myphoto" src="http://sphotos.ak.fbcdn.net/hphotos-ak-snc3/hs048.snc3/13535_189846850973_610910973_3464548_848627_n.jpg" alt="" width="240" height="180" /></a></p>
<h2>How 2009 Generated No Cash But a Ton of Value</h2>
<p>In the face of all challenges, Honesty survived. Last year at the end of 2009 we had the christmas party for Honesty at Carmen, a local (very) low price range restaurant where the beer is half the price from well&#8230; everywhere else and where the atmosphere very much reflects just that. Did we go there because that was all Honesty could afford? Not really. In fact, Honesty couldn&#8217;t afford even this at the time. Everybody had to pay for their own plankstek and 29kr stor stark.</p>
<p>That is where 2010 started. But even though the treasure chest may have been empty, a ton of other value had been created. We had managed to put the Honesty brand on the map (<a href="http://www.resume.se/nyheter/2009/09/17/reklambyraer-forstar-inte-/">even if sometimes in a provocative way</a>). We had managed to bring together an amazing dream team of people who all came in to start work in October (for this reason we use this date as the official launch date of Honesty), effectively putting an end to one of the loneliest periods of my life. We had managed to get invited to pitches. And we had managed to set up a new office in an old garage.</p>
<h2>2010 Started in Style!</h2>
<p><span class="drop_cap">T</span>he new year 2010 started in style with me and Martin putting up our brand new sign on the door with our first logo. It was a pretty emotional moment which gave at least a symbolic sense of stability. We realized when preparing the window that we hadn&#8217;t invested in cleaning products for the office yet, and you can actually see the bottle of Absolute Vodka that we stole from the neighbor and that we used to clean the window in the bottom left corner of the picture below.</p>
<p><a id="myphotolink" href="http://www.facebook.com/photo.php?pid=3859770&amp;id=610910973"><img id="myphoto" src="http://photos-e.ak.fbcdn.net/hphotos-ak-ash1/hs265.ash1/19254_277934965973_610910973_3859769_6848603_n.jpg" alt="" width="200" height="148" /></a><a id="myphotolink" href="http://www.facebook.com/photo.php?pid=3859770&amp;id=610910973"> <img id="myphoto" src="http://photos-b.ak.fbcdn.net/hphotos-ak-snc3/hs185.snc3/19254_277935085973_610910973_3859770_7056725_n.jpg" alt="" width="198" height="148" /></a><a id="myphotolink" href="http://www.facebook.com/photo.php?pid=3859770&amp;id=610910973"> <img id="myphoto" src="http://photos-f.ak.fbcdn.net/hphotos-ak-snc3/hs185.snc3/19254_277935345973_610910973_3859772_2205443_n.jpg" alt="" width="112" height="148" /></a></p>
<p>Besides style, the year also started in Cava (one step up from cheap Carmen beer) with the Stena Metall account landing at Honesty. I must say that I&#8217;m am incredibly happy and grateful to the open minded and courageous marketing department at Stena Metall for having faith in us despite our lack of other major clients at the time. We have since delivered creative that we really believe in for Stena Metall, working towards charging the brand with emotional values and have picked up a couple of awards along the way. And while awards are fun, I&#8217;m most proud of the results we have seen in the metrics. This works. The Stena team will always be part of the Honesty heart and story as something of a modern Medici family who saw potential and invested in Honesty before anybody else. So Ninni, Katrin, Carina, Peter and all the other awesome west-coasters, I want you to know that you have played an important part in the history of this agency!</p>
<h2>How Johan Carlsson Led Me To a Hero of Mine</h2>
<p><span class="drop_cap">A</span>nother important person in this story, at least for me, has been Johan Carlsson. This is a guy who literally walked into our garage office and smacked a brief on the table. &#8220;Solve this in 4 hours&#8221; was his pitch to us. Johan, besides being a client, has been an important support and inspiration for me personally as we have similar crazy entrepreneurial minds. We also have very different backgrounds so we complement eachother creatively really well. He&#8217;s the kind of guy who simply calls up people like designer star Stefan Sagmeister just because he liked what he saw him talk about on TED.com and books a meeting. Me and Johan actually went to New York together to have Stefan as a designer on the team. I&#8217;ve always admired Stefan as a designer and person, so needless to say, this was a big moment for me (though, as you can see in the picture, I was jetlagged to death).</p>
<p><img style="max-width: 800px;" src="http://walterlicious.se/wp-content/uploads/2010/08/walternaeslundsagmeister.jpg" alt="" /></p>
<p>In these workshops we created the new brand PFO which is one of the cooler brands I&#8217;ve been involved in creating. The product itself is an amazing GPS positioned assault alarm bracelet which looks like a fashion bracelet until triggered. When triggered, a SWAT-like team from G4S finds you and saves you within minutes. All this, which sounds very much like extremely high end celebrity security actually exists today, is patented, and comes at a low price that sounds completely impossible when you first hear it. Not any mind could make something like this happen. And PFO? What&#8217;s that? It&#8217;s just an acronym which looks cool&#8230; until you trigger the alarm. Then it changes into PLEASE FUCK OFF. It&#8217;s a wording equivalent of the product.<br />
<img src="http://walternaeslund.com/wp-content/uploads/2010/12/moz-screenshot.png" alt="" width="480" height="620" /></p>
<h2>How Honesty Turned Into a Real Agency</h2>
<p><span class="drop_cap">A</span>round February we had started gaining momentum in production and sent off our first invoices. As some cash started to come in we could start investing in very basic stuff like a server (no, we didn&#8217;t even have that before), a printer and studio materials. It&#8217;s almost hard to believe today that we didn&#8217;t even have these things back then.</p>
<p>Honesty&#8217;s fiscal year is broken on the last of june which means the  first fiscal year of Honesty is actually a year and a half between  February 1 2009 and June 30 2010. This also means that we closed our  first fiscal year 6 months ago. The first year ended with a turn-over of about 4 000 000 SEK with 2 480 000 SEK in profit. At this point none of the partners had received a single salary, hence the large profit  margin. For me personally, this meant almost a year without income and I had survived on my new speaking career that was spawned out of necetity and sheer survival instinct. Looking at this financial result gave me a ton of hope. Indeed, this would be a tiny step for a normal agency but  it was a giant leap for Honesty.</p>
<h2>The Halebop Story</h2>
<p><span class="drop_cap">B</span>esides making sure to really deliver results to our main client Stena Metall, we literally worked our bums of for another key project in the Honesty story – the pitch for mobile network youth brand Halebop. I have made a promise to myself to never count the actual number of hours we put into that pitch, but it was A LOT of hours!</p>
<p><img style="max-width: 800px;" src="http://walterlicious.se/wp-content/uploads/2010/07/pitchMartin.jpg" alt="" /></p>
<p>We also put in a lot of people on the case and the garage office was becoming very very very crowded as you can see in this picture.</p>
<p><a href="http://walternaeslund.com/wp-content/uploads/2010/04/honestyGarage.jpg"><img class="alignnone size-full wp-image-2283" title="honestyGarage" src="http://walternaeslund.com/wp-content/uploads/2010/04/honestyGarage.jpg" alt="" width="480" height="359" /></a></p>
<p>We decided to move and ended up in a much bigger place slightly closer to the city.</p>
<p>In May of 2010 – Halebop stepped into our new office with huge smiles on their faces and two magnum bottles of Champagne. We had won!</p>
<p><a id="myphotolink" href="http://www.facebook.com/photo.php?pid=4475724&amp;id=610910973"><img id="myphoto" src="http://sphotos.ak.fbcdn.net/hphotos-ak-sjc1/hs547.snc3/29939_390352510973_610910973_4475701_5023322_n.jpg" alt="" width="480" height="643" /></a><br />
<a id="myphotolink" href="http://www.facebook.com/photo.php?pid=4475724&amp;id=610910973"><img id="myphoto" src="http://sphotos.ak.fbcdn.net/hphotos-ak-sjc1/hs547.snc3/29939_390356135973_610910973_4475728_5188833_n.jpg" alt="" width="253" height="169" /></a><a id="myphotolink" href="http://www.facebook.com/photo.php?pid=4475724&amp;id=610910973"><img id="myphoto" src="http://sphotos.ak.fbcdn.net/hphotos-ak-ash1/hs507.ash1/29939_390356210973_610910973_4475733_21001_n.jpg" alt="" width="227" height="169" /></a></p>
<p>Halebop was a major turning point for Honesty, and today, there is a lot of love between the two of us. We are similar in culture in a way since we&#8217;re both underdog challengers, and perhaps that is part of why we can push the envelope quite far in what we do for them. We have created advertising that&#8217;s so far from convention we seem to have shocked the market into a renewed interest in the brand. The interaction around the <a href="http://walternaeslund.com/amazing-halebop-reactions-are-starting-to-rain-in-on-us/">Halebop communication is fantastic</a> as you can see in the linked post and all across the web if you try for example a YouTube search for the brand name. And it&#8217;s just as much thanks to the marketing department at Halebop who had the vision to see where all these crazy sketches that we showed early on could land with the audience. Annika, Karolina, Åsa, Rune, and all the others bad ass marketing minds in the magical bat cave on Ringvägen – I applaude you for your courage and vision! You are the ones who made the metrics we have both seen possible.</p>
<p>We have also won several smaller accounts over the year and one major new account recently that I will tell you about soon. We are also involved in a few pitches. And of course we are looking at some new hires to manage the new accounts. We are not rushing new pitches at the moment though, because I believe that priority number one always has to be to take care of our current clients. Our regulars. They made us happen. They&#8217;re family.</p>
<h2>How Setting Impossible Goals Creates Impossible Results</h2>
<p><span class="drop_cap">N</span>ext week we&#8217;ll be half way through Honesty&#8217;s second fiscal year and we did set a bold goal for this second year. We said that we were going to grow at least 500% and I did get a lot of <a href="http://www.dagensmedia.se/nyheter/byraer/article3036550.ece">mocking comments about that in Dagens Media</a> when I said it in an interview. I have no hard feelings about that. I would perhaps have thought the same, but we are now half way through the fiscal year already and are starting to see something crazy on the horizon.</p>
<p>We actually seem likely to not only reach that goal of 500% growth, but surpass it. We are ahead of the curve and are now looking at close to 600% on a linear prediction. And as a lover of bold goals, I&#8217;ll hereby revise my goal up to 800% just for fun so my critics can have something new to mock me about. It really doesn&#8217;t matter. 250% would have made me just as happy. Looking back at where I was a year and a half ago – broke, without an office and with my home up as collateral – I think that I will now head off to enjoy my first day of vacation in a long time and perhaps treat myself to an extra large hot chocolate.</p>
<p>Drop me an email or something if you want to meet up with me during the Christmas holidays. I&#8217;ll probably stay in town and  always enjoy meeting new people.</p>
<p>Merry Christmas and a ton of love to all of you who have been a part of this! You know who you are. I love you all!</p>
<p>__</p>
<p>Ps. Update: Thanks for all the amazing support, emails, SMSs and comments on this post (and during these two years of course)! It really warms my heart. One of the most common questions has been what we chose to replace Carmen for Christmas dinner. The answer? Dinner party at our office actually. It has become quite a comfy place these days. And the food? Catered from Bistro Voltaire of course. <img src='http://walternaeslund.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p><a href="http://walternaeslund.com/wp-content/uploads/2010/12/christmasdinner1.jpg"><img class="size-full wp-image-4922 alignnone" title="christmasdinner" src="http://walternaeslund.com/wp-content/uploads/2010/12/christmasdinner1.jpg" alt="" width="478" height="640" /></a></p>
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		<title>True Story: We Survived an Emergency Landing and Went by Ambulance Plane to The Pitch</title>
		<link>http://walternaeslund.com/true-story-we-survived-an-emergency-landing-and-went-by-ambulance-plane-to-the-pitch/</link>
		<comments>http://walternaeslund.com/true-story-we-survived-an-emergency-landing-and-went-by-ambulance-plane-to-the-pitch/#comments</comments>
		<pubDate>Wed, 25 Aug 2010 15:33:00 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Entrepreneurship]]></category>
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		<description><![CDATA[How the hell can you end up in a seduction lecture, an emergency landing, a fire truck and an ambulance plane, all on the way to a client presentation? And can you still pull off the presentation? It sounds incredible, but this is that story: A few months ago one of our biggest clients asked [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><strong>How the hell can you end up in a seduction lecture, an emergency landing, a fire truck and an ambulance plane, all on the way to a client presentation? And can you still pull off the presentation? It sounds incredible, but this is that story:</strong></p>
<p><span class="drop_cap">A</span> few months ago one of our biggest clients asked us to come down to Gothenburg to present our latest communications concept for them. The presentation was for the top marketing executives from all international markets, so needless to say this was a key presentation for us.</p>
<p>As fate had it, this meeting ended up being scheduled only two hours after the end of a speaking engagement on &#8220;Basic Seduction Theory for Marketers&#8221; in Stockholm that I had accepted an invitation to several months earlier. If you know anything about Swedish geography, you know that getting from Berns in Stockholm to the Gothenburg harbor is not something you do in two hours unless you&#8217;re EXTREMELY lucky with your flight times. We weren&#8217;t that lucky.</p>
<p>So I canceled the speaking gig, right? No. Canceling speaking gigs is not something I take lightly, and rescheduling the client presentation was not an option. What to do?</p>
<p>I started calling around to see if I could get hold of anybody with a helicopter or a plane who could fly us down to Gothenburg (always the optimist). We actually did get hold of one friend with a plane, but it turned out that he didn&#8217;t have a &#8220;cloud license&#8221;, something that I had never heard of in my life before, but which apparently meant that he couldn&#8217;t fly if there were clouds in the sky. Hoping for clear skies seemed a bit brave since we do live in Sweden after all. I&#8217;m not <em>that</em> optimistic.</p>
<p>I am however stubborn. Ridiculously stubborn at times. This was one of those times.<br />
– Let&#8217;s book a business jet, I said to Emil (Honesty&#8217;s account director) who looked at me in disbelief.</p>
<p>Business jets are not exactly cheap, but after some calling around I managed to find a plane that was slightly cheaper than the others. I booked it. I guess I should have known better. Keep reading.</p>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/08/Walter_TheConference.jpg" alt="" /></p>
<p>The talk in Stockholm went great. After I finished I rushed out to a car waiting outside with the motor running. We had to have our own car since taxis like to keep speed limits (stubborn bastards) and we really didn&#8217;t have time for trivialities like that (If you&#8217;re a policeman reading this, I&#8217;m only joking. Promise.). As we zoomed towards Bromma Airport I tried to clear my head to prepare for the next presentation.</p>
<p>You get what you pay for, and I suppose I should have realized what kind of plane to expect, but what came rolling out of the hangar was this tiny piece of junk propeller plane. The pilot wore jeans and a windbreaker. But there was no turning back now. We rushed aboard the four seat plane, put on our headsets and buckled up.</p>
<p>As the plane took off we felt immediately that something wasn&#8217;t right. The plane bounced around in the sky and sounded like an out of tune sewing machine. We held on to our iPhones for king and country. The pilot bravely pushed on for five minutes that felt like an hour before his voice came on in our noisy headsets:</p>
<p>– As you can hear there is something wrong with our engine and we have to turn back to the airport.<br />
At this point Emil was starting to become really nervous about not making it to our super important meeting and asked politely (Emil can only ask politely):<br />
– Ehrm, Mr Pilot, We&#8217;re in a bit of a hurry and&#8230;<br />
The pilot cuts Emil short.<br />
– That&#8217;s the least of our problems right now! We need to get this plane back on the ground!</p>
<p>This situation was definitely not improving.</p>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/08/airportsecurity.png" alt="" width="480" height="218" /></p>
<p>We came down towards Bromma Airport for a proper emergency landing followed by a parade of ambulances, fire fighters and airport security cars. When the plane came to a stop, some kind of emergency procedure started with debriefings and reports. Emil and I were so worked up about not missing our meeting by now (we had after all just risked our lives to get there) that we somehow managed to convince the plane rental people that we needed to go on the fastest plane available to Gothenburg like&#8230; right now.</p>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/08/firetruck.jpg" alt="" /></p>
<p>To this day I still can&#8217;t figure out exactly how this happened, but minutes later, after a short ride in a fire truck, we were taxing out to the runway aboard an <span style="color: #000000;"><em>ambulance jet</em> </span>(I shit you not) and took off for Gothenburg to the roar of jet engines.</p>
<p><a href="http://walternaeslund.com/wp-content/uploads/2010/08/ambulanceplane31.jpg"><img class="alignnone size-full wp-image-3438" title="ambulanceplane3" src="http://walternaeslund.com/wp-content/uploads/2010/08/ambulanceplane31.jpg" alt="" width="480" height="320" /></a></p>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/08/ambulanceplane2.jpg" alt="" /></p>
<p>Rocketing across the sky in what must have been close to 1000 km/h we tried to finish up the presentation keynote.</p>
<p><a href="http://walternaeslund.com/wp-content/uploads/2010/08/walternaeslundinjet1.jpg"><img class="aligncenter size-full wp-image-3439" title="walternaeslundinjet" src="http://walternaeslund.com/wp-content/uploads/2010/08/walternaeslundinjet1.jpg" alt="" width="360" height="480" /></a></p>
<p>The interior of the ambulance plane consisted of three seats and a stretcher, plus two ad guys with MacBooks. It&#8217;s no exaggeration to call this a strange scene.</p>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/08/ambulanceplane.jpg" alt="" /></p>
<p>When we walked into the meeting we were a mere fifteen minutes late. We walked in, trying to breath normally, apologized for being fifteen minutes late and fired off our presentation. It was one of those moments from an American high school movie when everything is in slow motion and the fat kid scores the winning goal in the football finals. *Musical score fading up*</p>
<p>On my way out from the meeting I looked up and met Emil&#8217;s eyes. I could tell that he was thinking the same thing I did, &#8220;I don&#8217;t know <em>what the hell</em> just happened, but somehow we pulled this off&#8221;.</p>
<p>We had made it! The concept presentation was a great success and today we are rolling out that concept in Sweden and internationally. When the evaluation came back from the speaking gig at Berns, it was all top marks there as well. Somehow we had managed to execute what seemed like an impossible plan.</p>
<p>So what&#8217;s the moral of this story? Well – I guess I can summarize it in this single sentence: <strong>&#8220;Impossible is a mindset&#8221;</strong>. There is always a way to get things done if you put a bit of extra effort into it, and I think that sticking to this conviction is an important ingredient in succeeding with anything. And besides, getting some adrenaline through your veins every once in a while keeps you young and peachy.</p>
<p>But don&#8217;t take my word for it. Go out and try it for yourself. Pick out an impossible project and just go for it. You&#8217;ll be surprised how far a little bit of stubbornness can take you, let alone a lot.</p>
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		<title>The Google Man at Marketing Week London</title>
		<link>http://walternaeslund.com/the-google-man-at-marketing-week-london/</link>
		<comments>http://walternaeslund.com/the-google-man-at-marketing-week-london/#comments</comments>
		<pubDate>Tue, 29 Jun 2010 22:39:41 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Public Speaking]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Awards]]></category>
		<category><![CDATA[Evolution]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[metrics]]></category>
		<category><![CDATA[Search]]></category>
		<category><![CDATA[Search Marketing]]></category>
		<category><![CDATA[Talks]]></category>

		<guid isPermaLink="false">http://walternaeslund.com/the-google-man-at-marketing-week-london/</guid>
		<description><![CDATA[Man that was tough. I&#8217;ve been lucky to have been scheduled in the first slot of the day at most talks I&#8217;ve done so far, but today I got the very last slot. And it was crazy hot in Olympia&#8217;s Pillar Hall in London where my Marketing Week talk was scheduled. Some talks are easier [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/06/TheGoogleMan.png" width="480" height="273" /></p>
<p><span class="drop_cap">M</span>an that was tough. I&#8217;ve been lucky to have been scheduled in the first slot of the day at most talks I&#8217;ve done so far, but today I got the very last slot. And it was crazy hot in Olympia&#8217;s Pillar Hall in London where my <a target="_blank" href="http://www.marketingweeklive.co.uk/en/mwtrends2010.aspx">Marketing Week </a>talk was scheduled. Some talks are easier than others, and this was definitely not one of the easy ones. </p>
<p>Anyway, the theme of the day was to take advantage of the evolutionary gap. Right now, that gap is very present in marketing when it comes to search marketing and advanced metrics. You can still win advertising awards without neither relevance in terms of actually selling product (Clownvertising) or even the most basic search marketing considerations. We&#8217;ve seen examples of both over the past year. </p>
<p>This does of course present an opportunity for those who stay ahead and work with the tools that are actually out there; and this opportunity is represented by precisely the evolutionary gap between what is currently being applauded by the majority and what is possible to imagine when you grab your backpack and your walking stick and actually set out to explore the boundaries. One can&#8217;t help but wonder if awards given out by a majority vote are even a compliment in times of rapid change.</p>
<p>Anyway, despite the tough venue and the courageous overheated heroes in the audience, visiting London was fun. And despite being pretty darn tired, I&#8217;m looking forward to seeing you Londoners again soon!</p>
<p>Cheers!</p>
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		<title>Walter Naeslund Speaking at Marketing Week Live in London</title>
		<link>http://walternaeslund.com/walter-naeslund-speaking-at-marketing-week-live-in-london/</link>
		<comments>http://walternaeslund.com/walter-naeslund-speaking-at-marketing-week-live-in-london/#comments</comments>
		<pubDate>Mon, 21 Jun 2010 14:45:40 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Public Speaking]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Evolution]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[live]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[smart]]></category>

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		<description><![CDATA[Super happy to announce that I will be speaking at Marketing Week Live at Grand Hall Olympia in London next week June 29. Amazing gig that I&#8217;m really looking forward to. For some reason I&#8217;ve never had a chance to speak in England. I hope we have the same sense of humor. The topic of [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><img style="max-width: 800px; float: right; margin-top: 10px; margin-bottom: 10px; margin-left: 10px;" src="http://walternaeslund.com/wp-content/uploads/2010/06/Screen-shot-2010-06-21-at-16.32.53.png" /><span class="drop_cap">S</span>uper happy to announce that I will be speaking at Marketing Week Live at Grand Hall Olympia in London next week June 29. Amazing gig that I&#8217;m really looking forward to. For some reason I&#8217;ve never had a chance to speak in England. I hope we have the same sense of humor. <img src='http://walternaeslund.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>The topic of the day will be the same one that I wrote about here a little while back: <a target="_blank" href="http://walternaeslund.com/brush-your-teeth-and-design-for-the-google-man/">&#8220;Brush Your Teeth and Design for The Google Man&#8221;</a>. I guess they liked the title. But on a more serious note I really think that a mindset where we&#8217;re lookin at online as part of our ordinary evolution, like fingers, teeth or motorcycles, is key to success in times of change. Not just in our business. This mindset makes us quick. It makes us smart. It makes us efficient. Really looking forward to the discussions after the talk. That&#8217;s where I learn. There are always tons of smart people at this type of event.</p>
<p>So if you&#8217;re in London on the 29th, I hope you can swing by and say hi! Looking forward to seeing you!</p>
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		<title>How To Cheat Your Client and Why You Shouldn’t</title>
		<link>http://walternaeslund.com/how-to-cheat-your-client-and-why-you-shouldnt/</link>
		<comments>http://walternaeslund.com/how-to-cheat-your-client-and-why-you-shouldnt/#comments</comments>
		<pubDate>Wed, 05 May 2010 09:07:50 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Futurespotting]]></category>
		<category><![CDATA[The Honesty Story]]></category>
		<category><![CDATA[Thoughts on Marketing]]></category>
		<category><![CDATA[Trendspotting]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[control]]></category>
		<category><![CDATA[DN]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[measuring]]></category>
		<category><![CDATA[ph]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[viral]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://walternaeslund.com/?p=2309</guid>
		<description><![CDATA[Every gold rush has it&#8217;s opportunists. The gold rush of viral marketing is no exception. Before we leave the gold rush phase and move into a more mature market, agencies will keep running around waving YouTube views in the faces of marketing managers to show off how creative they are. But are they really? There [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><span class="drop_cap">E</span>very gold rush has it&#8217;s opportunists. The gold rush of viral marketing is no exception. Before we leave the gold rush phase and move into a more mature market, agencies will keep running around waving YouTube views in the faces of marketing managers to show off how creative they are. But are they really?</p>
<p>There are two problems with measuring success in terms of YouTube views:</p>
<ol>
<li>YouTube view count not a good KPI on it&#8217;s own. Measuring success that way temps us to turn to malpractices like clownvertising rather than aiming for healthy business goals for our clients.</li>
<li>Focusing on this number encourages cheating.</li>
</ol>
<p>Cheating can be done in different ways, but probably the most common way is to buy views from sites <a href="http://www.google.se/search?q=tube+views&amp;ie=utf-8&amp;oe=utf-8&amp;aq=t&amp;rls=org.mozilla:sv-SE:official&amp;client=firefox-a" target="_blank">such as these</a>. Tempting if you only measure your success in views, is it not? Damaging for our industry? Certainly.</p>
<p><a href="http://walternaeslund.com/wp-content/uploads/2010/05/Screen-shot-2010-05-05-at-11.15.26.png"><img class="alignnone size-full wp-image-2314" title="Screen shot 2010-05-05 at 11.15.26" src="http://walternaeslund.com/wp-content/uploads/2010/05/Screen-shot-2010-05-05-at-11.15.26.png" alt="" width="480" height="365" /></a></p>
<p>So how can you spot a cheater? Well – first you have to check out the view graph. To do this you click on the little button to the right of the view count in the YouTube window.</p>
<p><a href="http://walternaeslund.com/wp-content/uploads/2010/05/Screen-shot-2010-05-05-at-10.45.34.png"><img class="alignnone size-full wp-image-2310" title="Screen shot 2010-05-05 at 10.45.34" src="http://walternaeslund.com/wp-content/uploads/2010/05/Screen-shot-2010-05-05-at-10.45.34.png" alt="" width="117" height="51" /></a></p>
<p>Second, you take a look at this graph. Here&#8217;s what a GENUINE viral graph looks like:</p>
<p><a href="http://walternaeslund.com/wp-content/uploads/2010/05/Screen-shot-2010-05-05-at-10.29.07.png"><img class="alignnone size-full wp-image-2312" title="Screen shot 2010-05-05 at 10.29.07" src="http://walternaeslund.com/wp-content/uploads/2010/05/Screen-shot-2010-05-05-at-10.29.07.png" alt="" width="331" height="342" /></a></p>
<p>The graph grows organically without strange bumps caused by the mysterious parameter &#8220;viral/other&#8221;.</p>
<p>An agency or individual that has cheated to spice up their view count will have a different behavior. Here&#8217;s a typical example of what cheating could look like:</p>
<p><a href="http://walternaeslund.com/wp-content/uploads/2010/05/Screen-shot-2010-05-05-at-10.29.25.png"><img class="alignnone size-full wp-image-2311" title="Screen shot 2010-05-05 at 10.29.25" src="http://walternaeslund.com/wp-content/uploads/2010/05/Screen-shot-2010-05-05-at-10.29.25.png" alt="" width="324" height="341" /></a></p>
<p>Especially note the major bump in the beginning. If you dig deeper into this video for yourself, you&#8217;ll see that the bump is caused by &#8220;viral/other&#8221; – a sure fire sign of bought views.</p>
<p>Some agencies have realized this and removed the graphs altogether to cover their tracks. Doing this however is an active choice. The graphs are by default visible. If you take a look at some of your favorite virals and see that their graphs have been removed, this is a sign that something very fishy is going on. Why would you make the active choice of removing this graph if you have nothing to hide?</p>
<p>So why am I showing you this? Well – I am tired of sitting in meetings where people want us to give them YouTube views. We are not in the business of clownvertising, but in the business of creating business value for our clients. This is done by being structured and creative in setting up an awesome KPI-set (i.e. quality embeds and other REAL interactions) and using that to dynamically control our activities. At the end of the day, my job is to boost our clients business. Otherwise I could as well work as&#8230; well&#8230; a clown I guess. <img src='http://walternaeslund.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>3 People Who Made Me Better: Sagmeister, Mäntymaa &amp; Lindkvist</title>
		<link>http://walternaeslund.com/3-people-who-made-me-better-sagmeister-mantymaa-lindkvist/</link>
		<comments>http://walternaeslund.com/3-people-who-made-me-better-sagmeister-mantymaa-lindkvist/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 08:59:39 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Design]]></category>
		<category><![CDATA[Public Speaking]]></category>
		<category><![CDATA[Adobe]]></category>
		<category><![CDATA[Brand]]></category>
		<category><![CDATA[lectures]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[ph]]></category>
		<category><![CDATA[press]]></category>
		<category><![CDATA[Stockholm]]></category>
		<category><![CDATA[Talks]]></category>
		<category><![CDATA[trends]]></category>

		<guid isPermaLink="false">http://walternaeslund.com/3-people-who-made-me-better-sagmeister-mantymaa-lindkvist/</guid>
		<description><![CDATA[One of the major benefits of my line of work is that I get to work with a lot of amazing people from all over the world. They are consultants, designers, copywriters, strategists, marketing managers, logistics experts, event people, translators, web developers and all kinds of other specialists. Here are three of the more impressive [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><span class="drop_cap">O</span>ne of the major benefits of my line of work is that I get to work with a lot of amazing people from all over the world. They are consultants, designers, copywriters, strategists, marketing managers, logistics experts, event people, translators, web developers and all kinds of other specialists. Here are three of the more impressive people I&#8217;ve had the benefits of working with so far:</p>
<h2>Magnus Lindkvist – Trendspotter, Strategist &amp; Professional Speaker (Sweden)</h2>
<p><img src="http://a3.vox.com/6a00cd9718a5d54cd50123f1a5902b860f-500pi" alt="http://a3.vox.com/6a00cd9718a5d54cd50123f1a5902b860f-500pi" /></p>
<p>Trendspotter, brand strategist and speaker of the year in Sweden 2009 <a href="http://magnuslindkvist.vox.com" target="_blank">Magnus Lindkvist</a> is a one of a kind personality. He&#8217;s big, loud, intense and always carries either a big smile or a concerned analytical look that mostly resembles a human supercomputer. Magnus can see the matrix.</p>
<p>I worked with Magnus during my time at Identity Works in Stockholm and had some of the best strategy discussions I&#8217;ve had to date. Magnus has also been a great mentor for my own career as a speaker.</p>
<p>If you ever get the opportunity to sit down for a coffee with Magnus (could be hard as he does a couple of hundred lectures per year, including TED 2009) you are more likely to learn something about yourself than about the world. That&#8217;s how he approaches things. And that is also what makes him interesting. As a trendspotter, he will try to make you see for yourself rather than telling you what the future will be.</p>
<p>If you have the chance, go listen to one of Magnus&#8217; talks and check out his book <a href="http://magnuslindkvist.vox.com/library/photo/6a00cd9718a5d54cd50110166888ea860c.html">&#8220;Everything We Know is Wrong – a Trendspotter&#8217;s Handbook&#8221;</a>.</p>
<h2>Stefan Sagmeister – Designer (Austria/USA)</h2>
<p><img src="http://swordfish2789.files.wordpress.com/2009/03/stefansagmeister_19_resize.jpg" alt="http://swordfish2789.files.wordpress.com/2009/03/stefansagmeister_19_resize.jpg" width="490" height="367" /></p>
<p>If you&#8217;re even remotely interested in design, <a href="http://sagmeister.com" target="_blank">Stefan Sagmeister</a> doesn&#8217;t need any further introduction. He&#8217;s one of the great graphic designers of our time, and also one of the easiest people to work with that I&#8217;ve met. During a very intense two day workshop in New York a few weeks back we got more work done than I have in a long time, and what I realized is that there is a very productive and rare combination in being a great listener and being very clear in voicing your opinions. And being fun to be around. This is what Stefan is, and it&#8217;s a winning combination.</p>
<p>Stefan&#8217;s work includes stuff for Lou Reed, Rolling Stones, Adobe, Talking Heads and much much more. <a href="http://www.ted.com/search?q=sagmeister&amp;x=0&amp;y=0" target="_blank">He&#8217;s also a frequent TED speaker</a> with three different appearances to his credit.</p>
<h2>Markku Mäntymaa – Producer (Finland)</h2>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/04/R0014076.jpg" alt="" width="480" height="360" /></p>
<p>You may not have heard of Markku. Yet. And he&#8217;s the only one of these three people who hasn&#8217;t spoken at TED. Yet. I traveled to Manila in the Philippines with Markku for an amazing week of work where we tried to figure out how on earth to pull off one of the most challenging tasks in my career, and he pulled through meeting after meeting like a machine with seemingly endless energy. I guess it figures that it is this guy who pulled off to get permissions for and produce an extreme sports event for Red Bull on&#8230; wait for it&#8230; Red Square in Moscow! How many producers do you know who could do that? Not many. I promise you. This is a hard working guy. The fact that he&#8217;s also a professional drummer with 20 or so years experience just makes him even cooler.</p>
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		<title>Why Advertising Agencies Rule</title>
		<link>http://walternaeslund.com/why-advertising-agencies-rule/</link>
		<comments>http://walternaeslund.com/why-advertising-agencies-rule/#comments</comments>
		<pubDate>Wed, 24 Mar 2010 16:33:27 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Thoughts on Marketing]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Brand]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[business model]]></category>
		<category><![CDATA[clarity]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[Idea]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[live]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[ph]]></category>
		<category><![CDATA[Philosophy]]></category>
		<category><![CDATA[Search]]></category>
		<category><![CDATA[Search Marketing]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Television]]></category>
		<category><![CDATA[traditional advertising]]></category>

		<guid isPermaLink="false">http://walternaeslund.com/why-advertising-agencies-rule/</guid>
		<description><![CDATA[Embrace Experience. Breath Innovation. Produce Intimately. Sure the world has changed. But I think it&#8217;s time to realize that we haven&#8217;t changed much. A couple of years ago I was one of the people running around screaming that the world was coming to an end, that the traditional advertising agency model was over and that [...]]]></description>
			<content:encoded><![CDATA[<p></p><h2><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/03/NYCSculpture1.jpg" alt="" width="480" height="360" /></h2>
<h2>Embrace Experience. Breath Innovation. Produce Intimately.</h2>
<p>Sure the world has changed. But I think it&#8217;s time to realize that <em>we</em> haven&#8217;t changed much. A couple of years ago I was one of the people running around screaming that the world was coming to an end, that the traditional advertising agency model was over and that the world would never be the same again. In a way, we need people running around like that to initiate discussions and spark debate, but I also think we have to look outside our window and see what the real world looks like, because – let&#8217;s face it – the biggest and greatest agencies are also doing things <em>right</em>. I believe in taking <em>EVERY</em> piece of knowledge I can from these agencies and adding on everything new I can possibly find from the frontier and then pour it all in the blender. Will it blend? I think it will!</p>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/03/barista.jpg" alt="" width="480" height="360" /></p>
<h2>Production Intimacy</h2>
<p>Just because an agency doesn&#8217;t understand search marketing dynamics it doesn&#8217;t mean that it can&#8217;t create massive results using television, print, and outdoor. Just because an agency has in-house production resources doesn&#8217;t mean it will loose it&#8217;s strategic capabilities. Quite the contrary. Personally, I believe in keeping production intimate for two reasons: First, emotion is in the finger tips, and emotion is such an amazingly important part of strategy that outsourcing it lowers communications quality significantly. Second, let&#8217;s face it, it&#8217;s hard to get the very best creatives on a freelance basis. At least that&#8217;s my experience. Feel free to challenge this.</p>
<p>At <a href="http://honestysthlm.com" target="_blank">Honesty</a> we try to have the same people on the production set (and in SEO- &amp; conversion tuning labs for that matter) as we have at the initial strategy workshop. This plays into our philosophy of &#8220;Clarity &amp; Emotion&#8221; where we try to simplify everything to super clear but emotionally punchy topical packets that inspire people to pass along the brand story. We really can&#8217;t outsource that.</p>
<h2>Finger Tip Feel Requires Finger Tips (Not Robot Arms)</h2>
<p>Occasionally, we outsource specific things like design, illustration or sound design. We&#8217;ve recently worked with a very established artist from Sweden for illustrations and a superstar designer from New York for identity, and they&#8217;ve both delivered qualities that we could never (and should never) have in-house. But that&#8217;s completely different from outsourcing all production and delivery. We can outsource roasting the beans, but we can&#8217;t outsource the barista so to speak. Finger tip emotional execution requires finger tips – not robot arms.</p>
<h2>From Radical Idealism to Pragmatic Innovative</h2>
<p>My journey has gone from radical idealism to pragmatic innovative. For me to be happy, I don&#8217;t want to settle with only having super progressive ideas. I want to make them happen. And to do that, I have to look outside my window and grasp the reality my client lives in. I want to create kick ass communication that we know will work in all media channels, while also building Google equity and evolving the brand through design and customer service. I want to take clients by the hand on a journey to greatness; I don&#8217;t want to do is insist on trying to teleport them to la-la-land. It doesn&#8217;t work, and no marketing manager worth its salt will let you do that anyway.</p>
<h2>The Recipe for Success Then? This Is What I Think:</h2>
<ol>
<li>Information Clarity</li>
<li>Butterflies in stomach</li>
<li>Tight team of <em>highly skilled</em> individuals</li>
<li>Few strategy slides (tight strategy = consultants assuming responsibility for making choices)</li>
<li>Production intimacy</li>
</ol>
<h2>Funky Business Models vs. Great Minds</h2>
<p>In the end, our business is all about results, and I think we can all see that advertising agencies are not as dead as some entrepreneurial people thought a couple of years ago (though I appreciate the ambition). There are a lot of great minds at those &#8220;soon to be dead&#8221; agencies, and a new and funky business model will never beat brilliant people when it comes to consulting businesses. Why? The consulting business is all about – you guessed it – the consultants.</p>
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		<title>Blogs Are The Television of Our Time. Meet Foki.</title>
		<link>http://walternaeslund.com/blogs-are-the-television-of-our-time-meet-foki/</link>
		<comments>http://walternaeslund.com/blogs-are-the-television-of-our-time-meet-foki/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 09:40:36 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Futurespotting]]></category>
		<category><![CDATA[Thoughts on Marketing]]></category>
		<category><![CDATA[Trendspotting]]></category>
		<category><![CDATA[beautiful]]></category>
		<category><![CDATA[conversation]]></category>
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		<category><![CDATA[Television]]></category>
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		<description><![CDATA[After a hard night out on the town me and my friend went out for a cozy Valentine&#8217;s day walk on Södermalm. We started out with pizza (hey, we were out until 6 in the morning last night, give us a break), and went on to pick up a couple of semlor (if you ever [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><img class="alignright" style="margin-top: 10px; margin-bottom: 10px; margin-left: 10px;" src="http://iloapp.hermertz.se/blog/blogg?ShowFile&amp;image=1233003871.jpg" alt="http://iloapp.hermertz.se/blog/blogg?ShowFile&amp;image=1233003871.jpg" width="233" height="170" /><br />
<span class="drop_cap">A</span>fter a hard night out on the town me and my friend went out for a cozy Valentine&#8217;s day walk on Södermalm. We started out with pizza (hey, we were out until 6 in the morning last night, give us a break), and went on to pick up a couple of <em>semlor</em> (if you ever go to Sweden, make sure you grab a semla!).</p>
<p>But as we walk past the bakery, we see this huge commotion on the other side of the street. There are policemen, police cordons, a police car and an army of aliens. Yes aliens! Wearing strange but awesomely put together outfits with bows in the hair, bright colors, and extremely advanced fingernails and make up. WTF?</p>
<p><img src="http://walternaeslund.com/wp-content/uploads/2010/02/Sk%C3%A4rmavbild-2010-02-14-kl.-19.56.52.png" alt="" /><img src="http://walternaeslund.com/wp-content/uploads/2010/02/Sk%C3%A4rmavbild-2010-02-14-kl.-19.56.09.png" alt="" /></p>
<p>As we get closer we realize that they are also quite small – about the size of 9-12 year old humanoids.</p>
<p><img src="http://walternaeslund.com/wp-content/uploads/2010/02/bild.jpg" alt="" /></p>
<p>We work up our courage to walk into the rowdy crowd and find out what&#8217;s going on.</p>
<p><img src="http://walternaeslund.com/wp-content/uploads/2010/02/Sk%C3%A4rmavbild-2010-02-14-kl.-19.55.55.png" alt="" /></p>
<p>It turns out that the aliens are not aliens at all, but fans of the <a href="http://fokis.se">seventeen year old blogger Foki</a>, who is visiting the jewelry shop <a href="http://cocoo.se" target="_blank">Cocoo</a> to meet her readers and sign autographs for Valentine&#8217;s day. Awesome!</p>
<p><img class="size-full wp-image-5952   aligncenter" title="IMG_6390" src="http://fokis.se/wp-content/uploads/2010/02/IMG_6390.jpg" alt="" width="400" height="519" /></p>
<div class="youtube-video"><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://www.youtube.com/v/kPXFbbdaG2E&amp;rel=0&amp;color1=0xcc2550&amp;color2=0xe87a9f&amp;hl=sv_SE&amp;feature=player_embedded&amp;fs=1" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/kPXFbbdaG2E&amp;rel=0&amp;color1=0xcc2550&amp;color2=0xe87a9f&amp;hl=sv_SE&amp;feature=player_embedded&amp;fs=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></div>
<div class="youtube-video">I think that it is good to show stuff like this to marketing managers every now and again. Blogs are real. Blogger celebrities are real celebrities. When I was a kid, television was the hub around which celebrity and conversation spun. Blogs are the television of our time.I also got some interviews with  some of these aliens, which I’ll edit and post later.&nbsp;</p>
<p>Stay tuned!</p>
</div>
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		<title>Rich Nadworny on Honesty at The Digital Strategy Blog</title>
		<link>http://walternaeslund.com/rich-nadworny-on-honesty-at-the-digital-strategy-blog/</link>
		<comments>http://walternaeslund.com/rich-nadworny-on-honesty-at-the-digital-strategy-blog/#comments</comments>
		<pubDate>Sat, 13 Feb 2010 14:39:35 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Advertising]]></category>
		<category><![CDATA[digital]]></category>
		<category><![CDATA[HonestySthlm]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Writing]]></category>

		<guid isPermaLink="false">http://walternaeslund.com/?p=2130</guid>
		<description><![CDATA[Don&#8217;t believe everything I say, also check out Rich Nadworny&#8217;s post on our advertising agency Honesty at the Digital Strategy Blog. Thanks for writing Rich! /W.]]></description>
			<content:encoded><![CDATA[<p></p><p><img alt="" src="http://digitalstrategy.typepad.com/.a/6a00e5538e53f9883401157090af2a970b-150wi" class="alignright" width="150" height="180" /><span class="drop_cap">D</span>on&#8217;t believe everything I say, also check out Rich Nadworny&#8217;s post on our <a href="http://honestysthlm.com">advertising agency</a> Honesty at the <a href="http://digitalstrategy.typepad.com/digital_strategy/2010/02/honest-marketing.html">Digital Strategy Blog</a>. Thanks for writing Rich!</p>
<p>/W.</p>
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		<title>Here Comes The Social Internet Bank!</title>
		<link>http://walternaeslund.com/here-comes-social-internet-bank/</link>
		<comments>http://walternaeslund.com/here-comes-social-internet-bank/#comments</comments>
		<pubDate>Sun, 31 Jan 2010 19:44:40 +0000</pubDate>
		<dc:creator>Walter Naeslund</dc:creator>
				<category><![CDATA[Futurespotting]]></category>
		<category><![CDATA[Software and Services]]></category>
		<category><![CDATA[Trendspotting]]></category>
		<category><![CDATA[Advertising]]></category>
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		<category><![CDATA[control]]></category>
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		<category><![CDATA[Evolution]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Facebook Connect]]></category>
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		<category><![CDATA[In Swedish]]></category>
		<category><![CDATA[Internet]]></category>
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		<category><![CDATA[Search]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Sharing]]></category>
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		<guid isPermaLink="false">http://walternaeslund.com/?p=1983</guid>
		<description><![CDATA[Money is important to us. Control over our life situation is too. But then, how can we possibly accept Internet banks as they are today. How can we possibly think that it&#8217;s okay to, say, not be able to get a visual overview analysis of our expenses and incomes? How can we possibly put up [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><span class="drop_cap">M</span>oney is important to us. Control over our life situation is too. But then, how can we possibly accept Internet banks as they are today. How can we possibly think that it&#8217;s okay to, say, not be able to get a visual overview analysis of our expenses and incomes? How can we possibly put up with the long and complicated OCR-numbers or basic search functionality? And how is it possible that we have such user hostile login procedures?</p>
<p><strong>I can&#8217;t present all my ideas for my perfect Internet banking experience in just one post, but I can show you three examples of what Internet banking would look like if I had my say, and also what I think it <em>will</em> look like in just a couple of years. Here we go!</strong></p>
<h2>Facebook Secure Connect</h2>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/01/facebooksecureconnect1.jpg" alt="" /></p>
<p><span class="drop_cap">L</span>ogging in to your Internet bank today is more or less of a hassle depending on your particular bank, but it&#8217;s nevertheless a hassle. Banks have been lagging behind the times here, focusing on security, but not on usability. The market forces will inevitably push us closer to an optimal trade off between <em>security </em>and <em>usability</em>. We see people leaving their bank today, simply because the login security solution is too complex (using USB-hardware for example).</p>
<p>To creatively solve this problem outside identification providers will step in. On of those will be Facebook. Our online identity is contained in our Facebook accounts, our Google Profiles, Twitter accounts and other services that we haven&#8217;t even learned the names of yet. We have come to trust them for logging in to other services now, and since more advanced transactions are taking place using this login by the minute (buying major chunks of advertising for example), a need for more secure identification procedures will arise. A second version of Facebook Connect called <strong>Facebook Secure Connect</strong> will be launched using secure authorization technology and will eventually be adopted by the banks. One bank will lead this evolution and the others will be both inspired and forced to follow.</p>
<p>Facebook will lead the way in this development, but Google will be quick to follow. To compete with Facebook, Google will go on a marketing rampage for secure <strong>OpenID</strong> and couple with <strong>Google Budget Analytics</strong>:</p>
<h2>Google Budget Analytics</h2>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/01/googleBudgetAnalytics.jpg" alt="" /><br />
<span class="drop_cap">T</span>he amount of control you have over your budget and cash flow today at your ordinary Internet bank is really a joke. You get a list of your transactions and not much else. Besides that, it&#8217;s also really messy to go back and check out your history. My own bank has recently made it possible to export to Excel XLS-format, but give me a break – XLS? In 2010?</p>
<p>Instead, when you log in to your bank using secure OpenID all transactions will automatically be indexed, fully searchable and categorized. You will be able to analyze your economy at all levels from the very basic (cigarettes, food, rent) to the very advanced with cluster analysis, seasonal trends, forecasts and goal tracking.</p>
<p>In step two, Google will also launch <strong>Google Budget Analytics For Business</strong> where you can do your books and account distributions more or less automatically. This will kick ass for small businesses.</p>
<p>Facebook&#8217;s reply to this will be to enable sharing services where you can share selected transactions and events in your feed, much like what <a href="http://blippy.com" target="_blank">Blippy</a> does today. Come to think of it, Facebook will probably buy Blippy.</p>
<h2>Open Banking API</h2>
<p><img style="max-width: 800px;" src="http://walternaeslund.com/wp-content/uploads/2010/01/ibank.jpg" alt="" /></p>
<p><span class="drop_cap">F</span>inally, banks will realize that they are best at doing what banks do, and will hand over interface design and function to the experts. Banks will release secure API-sets to allow third party specialized internet bank companies to connect to their systems. This will in turn open up the market for hardcore competition. Google will be way ahead already and will release <strong>Google Bank</strong> which will be an big expansion of Google Budget Analytics. Here, they will also have tight integration with Google Spreadsheets, and will also allow for seamless integration with Google Chat, Google Voice and Gmail for interacting with your bank&#8217;s customer service.</p>
<p>And what about Apple – the self proclaimed customer experience rulers of the universe? They won&#8217;t remain on the sidelines for long.</p>
<p>Man, I wish I had the cash to go into this one myself. Call me if you know any investors who would like to change the world with me on this one.</p>
<p>Update: Interesting link about the <a href="http://www.e24.se/pengar24/din-ekonomi/bank-och-forsakring/alla-internetbanker-far-hard-kritik_2355781.e24">poor quality of internet banking</a> (in Swedish).</p>
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