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Is Spotify the Darth Vader of Music?

by Walter Naeslund on September 8, 2009

Spotify Premium GraphAs Spotify launched their iPhone app, the crowd cheered. The talented SEO-expert (and comedian) Simon Sundén publishes the follwing graph of Spotify Premium sales that went viral amongst us nerds. Half us us thought is was true, and who knows, it may be.

But even if this graphic joke isn’t true, it illustrates something quiet scary. Something scary that starts with an “M”.

Let me tell you a story to explain:

Chapter 1 – The Music Industry

Think for a minute about how the music industry works. This is an industry that has built it’s entire business model around their monopoly on information distribution. Largely, the monopoly has been built on the control over distribution of plastic circles. In recent years, as silver became the new black in the plastic circles industry, the information started to find other ways of distributing itself over the internet, and the monopoly of distribution started to break down.

Desperately, the record industry tried everything to stop these new an superior modes of information distribution by trying to sabotage them with destructive and inefficient “inventions” like DRM. When that didn’t work (because Darwinistic innovation always gravitates towards the efficient), they cried foul, and tried to persuade their friends “in Washington” to legislate and punish anyone who had the audacity to use these new and efficient modes of distribution instead of using theirs.

Why so desperate, you may ask? Well – this was all they knew. It was not them, but the musicians who created the music. What they, the record industry, had to offer was marketing and distribution. And when their monopolized mode of distribution was suddenly outdated, and marketing was suddenly taken over by the music itself, it’s own viral distribution, communities like MySpace, and crowdsourced services like LastFM, the music industry was suddenly cut out of the loop, unable to provide value. And like the dinosaurs before them, their fate looked sealed.

Chapter 2 – The Innovators

But the file sharing systems, though hugely more efficient than the plastic circles, was not perfect. Billions of redundant copies of the information had to be kept on harddrives where you wanted to access the music, sharing the music meant sending over entire files, and meta-information was incongruent. Instead, thought a group of innovative individuals, one would like to take the route of the semantic web and have ONLY ONE instance of every file, with congruent meta data, stored in ONE place so that we could share it by only sending links pointing to the specific files. Then each of us could have access to all information and create a hugely efficient market for sifting out the very best. A more efficient model to be sure, and as we know, Darwinistic innovation always gravitates towards the efficient. The group of geniuses created and productified this new and superior mode of distribution. And they named it – Spotify.

Chapter 3 – The Cartel

And here, the music industry saw it’s chance. In one of the weekly meetings of The Cartel, the organisation they had set up together “to act for the common welfare of artists everywhere”, one executive stood up and said – “we can’t stop every single individual on the internet, but we can stop one company! We can threaten to destroy their new value, and claim part of it as ransom! We can regain our distribution monopoly by using their own value against them! But we have to act quickly! If more inventive companies emerge and compete, like Chilirec for instance, we will loose this last chance for survival of our kind. Sure, Chilirec will try to sue us, in fact, they already did, but that’s no match for our lawyers. We have our own people in the courts”.

One young assistant’s assistant, who had observed them in silence from the end of the table, mumbled quietly “but what value will we contribute? How will we make things more efficient? Will this not stifle competition and put an end to innovation?”? BE QUIET! Roared an executive at the end of the table. THEY NEED US! THEY WILL SUBMIT OR BE DESTROYED!

Said and done. The Cartel cheered and applauded. “If we all agree to let Spotify use our music, and let Chilirec use none, we can cut any deal we want. They have no chance to do this without us. We can use their new invention to return to the times of the distribution monopoly! We can be rich! Maybe we can even keep all new releases within Spotify and NEVER NEVER NEVER release the files to anyone else! Trying to hack Spotify and batch down these files will be easy enough to stop! We couldn’t control the data on the plastic circles, but we CAN control the data on the Spotify servers! We can even demand to own part of Spotify“! The room went silent as his words resonated through the spines of The Cartel directors like a chilling wind. Own the only source of music… on the planet.

Epilogue

When Apple realized what hit them it was too late. A year earlier, soon after The Cartel’s spirited meeting, Apple had given away their last line of defense and allowed the Spotify client on their iPhone. As the power of the iTunes store faded away, Apple tried in a last attempt to launch their version of Spotify, called iTunes Unlimited. The service was impeccably polished, integrated into their brand new Wild Cat operating system, and could play songs while texting on the iPhone, something that the Spotify client couldn’t. But what was the use of all this if they had no music. Or at least, just enough music not to be able to compete with Spotify. The number of Spotify exclusive songs and artists soared and left the rest of the industry in rubble. A lot of people said that “we should have seen this coming when Spotify restricted the iPhone app to paying premium users”. But now it was to late. The war was over. They won.

At least until the rebels on the far moon of MySpace started their indie music rebellion. But that is a whole other story.

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I’ve given some thought to Spotify over the past few days, and here are some of my thoughts.

Perhaps I’m wrong and Spotify has gone social after all. But not in the spheres where I move and socialize. And I have tried to spark some collaboration and social behavior without success. These thoughts build upon the assumption that Spotify HASN’T gone social. Yet.

Spotify should theoretically have everything needed to go social. They have all the prerequisites – great content, rudimentary sharing and very high usability. But:

Spotify has been communicated in a general way. “Everybody loves music” is… well… a bit bland. Sure we do love music, but iTunes could say the same thing, or Gibson, or whatever. The use of the word “Everybody” is also unfortunate. It’s not about you, it’s about “Everybody”. It doesn’t give me any hint of what the service is all about. Luckily it’s a very intuitive use interface. For a music PLAYER that is, not for a musical social tool. There is nothing intuitive about going social using Spotify. It’s as if Twitter would have said “Everybody loves writing”. I would say that the killer app having a centralized server is not to have a huge music collection. Most people don’t know how to find the right music anyway. Spotify is theoretically a long-tail idea, but I doubt that it has sparked long-tail behavior for this very reason. No. The killer app of having a centralized server is that it has made music truly shareable. No sending of megabytes of songs required. No use of bad sound quality YouTube-clips required. Just share the link and go. Spotify is not about listening to music, it’s about communicating music. And this is the one major point where I think Spotify has gone wrong (as I have also said many times in the past).

The most common description I get of Spotify is “it’s like iTunes, but with everything on it”. And that’s the intuitive impression you get of the service at first. And that’s where people stop. Right-clicking to retrieve a link and posting it on your blog isn’t the first thing people think of upon opening Spotify. It’s not obvious enough. Perhaps a share button should be placed by everything that can be shared. I’m thinking something along the lines of a pop-up like the iBeginshare-plugin for Wordpress (that you can see at the bottom of this post. But prettier of course. This one is darn ugly, though useful).

And why do I think that this would make a difference? Well – it’s just to much of a hassle to right-click, copy a link, and paste it somewhere. Call me lazy, but this is how we all are on the internet. I would rarely share blogposts if it wasn’t for the one-click share action in Google Reader. But this just makes it super easy and streamlined.

So, my first advice to Spotify would be this:
A share-button with a customizable pop-up which is by default equipped with Facebook, Twitter, Delicious, MySpace, and, most importantly in the long term, a “post to Feed”-option where “feed” can be any number of feeds that you may choose to create. These feeds can then be subscribed to by anybody. Easy piecy. And it would trigger creativity.

This would be a good start. Now tell me where to send the invoice.

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MySpace 2.0 Launched

by Walter Naeslund on November 10, 2008

A while back I wrote about MySpace on my other blog (which has been asleep for some time now while I’ve been busy with this one). Last night MySpace launched it’s 2.0 version, and that is of course big news for the world of social media.

I haven’t played around with it much yet, but a quick look reveals big improvements in speed, modularity and smartness. This redesign will probably play a key role in MySpace’s comeback, though I’m still a bit sceptical to exactly how modular it really is. We’ll see.

In any event, I think that the combination of music and a social platform is lethal. We’ll see what this will amount to, but if I were Spotify for example, I’d be a bit worried. (Quick tip Spotify: Sell yourselves as a music communications tool, intergrate better with existing social networks, and figure out a smarter business model than super annoying ads).

Oh, and by the way, I’m thinking of changing my other blog (the Walter Naeslund-blog) into a Swedish language advertising, technology, and social media blog to complement this one. What do you think of that?

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Television Is Dead

by Walter Naeslund on October 25, 2008

Well – not really, but at least it’s not as live and kickin’ as it claims. Here is why:

During my years as a television analyst, there was something that always bothered me. It seemed to me that a lot of young people around me moved away from television in favor of conversational media like blogs, facebook, and MySpace. Meanwhile, I didn’t see this shift in the television ratings. There was something very fishy about this.

Then it dawned on me. Television is measured by a panel. A thousand households and some change are part of this panel, and they all share one trait – they are part of the panel! So when ratings are stable, you could expect this panel to represent the population at least fairly well, but when a groundbreaking behavioral shift is taking place, this may turn out to be highly inaccurate.

And this is the case with young people and television. Of course the young people in the panel are more prone to stick with their television behavior. They are part of the television panel for crying out loud. They are very aware of their responsibility for producing measurable results. And even so, they probably have their laptops in their knee anyway, catching up on the latest blogs and friendfeeds.

Is anyone getting nervous yet? You should be. It affects us all, and soon we’ll be able to measure everything digitally and more accurately, and that’s when the sh*#! is really going to hit the fan.

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Eduardo ♥ Anna

by Walter Naeslund on October 24, 2008

Eduardo the ape is going on and on about Anna Ternheims new album cover. He can’t stop talking about it.

Ternheims nya platta by you.

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Spotify Launches And MySpace Counters

by Walter Naeslund on October 9, 2008

Interesting. Spotify launched a couple of days ago, and I just got this in my Facebook-feed a couple of minutes ago:

“Joakim Friedman is Spotify har inte AC/DC. Lyssna istället på www.myspace.com/acdc”.

Loosely translated: “Spotify doesn’t have AC/DC. Listen to www.myspace.com/acdc instead”. (J works for MySpace).

Go back and read what I wrote in the post before this one.
The war is on.

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There has been a lot of talk about MySpace lately. Remember MySpace? (It’s that social media place which always looked like crap because you had too much say about it’s design and too few tools to do it well).

Anyway, I read about it again in Fast Company, and I get the feeling that this is a very well orchestrated PR-move, but that they don’t sound convincing. To me anyway.

They’ve changed their pitch from “social network” to “social portal”, which is in itself promising. If anything would get me off Facebook, it would be a service that aggregated all my social feeds, including Facebook. And “social portal” sounds something like that. But then I read on, and I don’t get a clear picture about what they’re up to. It seems to me that while Facebook focuses on user experience (UX), discussions at MySpace revolve around how to monetize best off their traffic. I get the same ego-centric vibe that I get from a lot of brand managers. No offence. But focusing on the user is the zen of social media.

Speaking of UX by the way, check out Zeus Jones post on UX Is The New Account Planning.

So while MySpace is re-launching, I remain sceptical. I hope I’m wrong about this. I would love to see MySpace rise to glory once again.

I do, on the other hand, see signs of smoke on the horizon. A possible challenger to Facebook. And I’m talking, of course, about Google. Their coming social iGoogle initiative will build upon Open Social and I imagine it being just that kind of aggregating portal that I’m hoping for. That would have the power to bring down Facebook by making it better UX-wise (Facebook that is), meaning that it would actually strengthen Facebook, while taking away it’s user interface monopoly. Meanwhile Google could also add the best feeds and functionality from every other social service you could possibly wish for. Are you following me?

The one remaining strenght of MySpace if this would happen is MySpace music. At least until Google buys Spotify. But that deserves a separate post.

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Cannes 2008 Day 2: Breakfast & Schedule

by Walter Naeslund on June 16, 2008

Breakfast in the sun by the sea. Next stop: The Festival Palace. At the palace we’re watching some some film right now. Mixed highs and lows. In 20 minutes we’ll check out some digital workshops by Wunderman and MySpace and later a seminar by Ogilvy.

Stay tuned and I’ll be back with my reviews of these events.

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Ciao!

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Google Friend Connect launched. Analysis coming soon.

by Walter Naeslund on May 13, 2008

Google finally released Friend Connect, and are bringing things closer to “Internet as a platform”. I haven’t had time to really dive into it, but I promise to do so shortly and come back with my analysis. It feels like the war is on for real between Google, Facebook and MySpace now, and this could turn out to be a crucial piece.

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Social Vibe

by Walter Naeslund on May 5, 2008

Social Vibe is a concept that interests me. Bloggers, site owners or regular Facebookers or MySpacers can choose a brand to endorse their site and help a charity while they’re at it. I choose Volcom and the Surfrider Foundation (who fight to save our oceans).

This is my endorsement (which I’ll also put up in the right hand column):

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