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Search Marketing

SEO-Expert Simon Sundén to Honesty!

by Walter Naeslund on November 9, 2009

Yesterday I cleared a desk for our new partner at Honesty who has his first day at the agency today. And this is not just any random guy, but one of Europe’s leading experts on SEO and search marketing, Simon Sundén. As many of you know, I’ve been quite frank in my criticism of the lacking ambition in the field of SEO and search marketing among some of our most famous advertising agencies. This is my and Honesty’s way of showing where our priorities lie.

The biggest challenge in building Honesty has been in recruiting precisely the right mix of people for the partner management team. I knew early that it would take six people to get this to work properly: two top creative directors, one great client director, and two very advanced digital marketing experts. Simon is one of the two in the latter category, and the next one will be presented within a few weeks. How do you get people like this? You make them equal partners. Period. I other words, they are all as much Honesty as I am. I love it!

All in all I’m just very excited about this and am looking forward to the next presentation already!

Oh, and don’t forget to fan us on Facebook! It’ll be fun!

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6 Ways To Improve The Jung von Matt Agency Site SEO-Wise

by Walter Naeslund on October 19, 2009

I got an email this morning from Jung Von Matt Stockholm asking me to check out their new “optimized” site in the wake of the Lowe Brindfors debacle a couple of weeks back. I really don’t intend to take on the role of advertising agency website critic, but since they asked, and since I like the guys at JvM, why not give it a go.

The site is another in the long line of Wordpress installations showing up lately in the advertising world, like Farfar and Great Works for instance. And really – why do anything else? WP has become a kick ass back end. This one is also a very pretty WP-installation design-wise. I’m not absolutely sure about the usability flow for this particular design, but that could be just me.

The reason (i figure) that I got the email however is to check it out SEO-wise. Now – first off, I want to be clear that I am by no means an SEO expert. I am interested, and I do have a solid technical background, but let’s be humble and bring in the real Michael Jordan’s of SEO, because I do pride myself in understanding how to bring in the right people. After consulting one of my favorite SEO-experts Simon Sundén, these are some of the quick pointers one would like to fix, even though this site is playing in a completely different league than the all-Flash agency sites we have discussed here earlier. The following are just examples that popped up after five minutes of analysis and discussion during lunch, but feel free to continue in the comments or hire us for a complete audit. ;-)

Just-Fix-It-List for JvM

  1. No H1’s or H2’s. Only H3’s here and there.
  2. Non-optimal URL-structure.
  3. Missing desriptions on many pages.
  4. Titel on the following pages shouldn’t be “Work”: http://www.jungvonmatt.se/work/?id=69
  5. There is a sitemap, but the case-pages are missing: http://www.jungvonmatt.se/sitemap.xml
  6. Lots of old pages 404′d and not redirected: http://www.google.se/search?hl=sv&q=site%3Ajvm.se (Example: http://www.jvm.se/projects/unicef)

That said, it’s still a good effort! Congratulations on your WP-site!

By the way – for those of you who think I hate Flash per se, here is one site which uses Flash very well, and where it is motivated to use Flash (it’s a design hotel). Simon also wrote a great post about this today.

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New And Highly Creative SEO-Strategy!

by Walter Naeslund on October 1, 2009

@simonnystrom drew my attention to a new and highly creative SEO-strategy a few minutes ago. Perhaps this could be an idea for agencies if they don’t want to change their head-in-the-sand-internet-strategy?


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Understanding Web Copy and Why it Will Cost You Big Bucks!

by Walter Naeslund on September 21, 2009

It was more than eleven years ago that I started my academic career at the M.Sc.-program for media technology at Linköping Institute of Technology. Way back then, the web was completely different, Google didn’t exist (it was actually founded the same year), and ICQ was the name of the game for communication.

But it wasn’t too long ago that I went to ad school, and now that I think of it, I find a few things about my education there quite strange. While I was there I did a bunch of interesting stuff. Formally, I was a copywriter student at Berghs School of Communication, but in reality I was more into strategy, and I also did one of my internships as an art director at BBH New York (who also have an SEO-questionable big Flash-behemoth as their site by the way). I have always loved trying different things, and this was certainly a great opportunity to do that.

Oh, nostalgia. My desk at BBH New York.

But the copywriting education itself was flawed in one key way – whoever put it together didn’t seem to be aware of something called “the internet”. I never once in two years heard anyone talk about web copy, much less give a lecture on SEO. I’m not sure how it is there today, but if they don’t dedicate time to that, I think it is very strange.

But the problem isn’t just in the schools. I read an article recently in the Swedish advertising magazine Resumé by a young and successful copywriter who said that web copy doesn’t differ very much from traditional copy. This is what he said:

“Jag ställer mig också ibland frågande till definitionen av webbcopy. Skillnaden är inte så stor, det är bara de dramaturgiska förutsättningarna som är lite annorlunda. Men i grunden handlar det om att kunna skriva intresseväckande”.

or in my own humble English translation:

“I sometimes question the definition of web copy. The difference isn’t that big, it’s just the dramaturgical premises that are somewhat different. But basically, it’s all about writing to awaken interest”.

Assuming he was quoted correctly, I find this strange. We can of course have different perspectives on what constitutes a big difference, but I would say that the difference is definitely significant! And more importantly, most copywriters don’t have any knowledge of, or experience from writing for search engines.

Google isn’t like your normal target audience. For one, Google doesn’t read between the lines. Humans understand that a passage like “…the dark mysterious pulse of the the night…” refers to, say, dance or sex, but can Google understand that? Google does, on the other hand, read around the lines, takes context into account, weighs remote links, clusters and evaluates what others have written – stuff that humans have a harder time doing.

I tell copywriters “to write for the hearts of men and the mind of Google”, and that is much harder than just doing one or the other. Good copywriters will need two sets of skills, and will be harder to find, harder to educate, and much more expensive to buy, simply because of the upcoming imbalance between supply and demand of this skill combo.

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Lowe Brindfors Wrap-Up

by Walter Naeslund on September 18, 2009

Just a quick note on yesterday’s debacle. The article was written by Tobias Rydengren Rydergren based on an interview with me. It’s not incorrect in any way, and it’s well written and everything, I just want you to see it from that perspective. My texts can be found here on walternaeslund.com. The article quickly received over 4000 4600 votes and 6000 page views, which said something about the heat of this topic.

Other people have also written on the topic . Notably Nikke Lindqvist, one of Sweden’s absolute geniuses in the SEO-business. Though he managed to spell my name wrong (Naeslund, Nikke, with ae), he shares some interesting thoughts.

I also attended the awesome party thrown by Garbergs yesterday (thanks!), and met quite a few people from the industry. I didn’t receive a single negative comment, and plenty of positive feedback, so I really think that we are in a business that wants to change and get better. And really, that’s the point of this whole affair – that we all can get better and reclaim the digital crown.

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SEO-Failure Topping Lowe Brindfors Search

by Walter Naeslund on September 17, 2009

[EDIT: Sorry. My bad. Was a bit quick there. The true result for this post is position 4, not 3. Thank you Simon Sundén for your correct result].

Correct results from Simon Sundén.

Correct results from Simon Sundén.

Didn’t mean to return to the Lowe Brindfors case, but since I got a few comments in defense of ignoring SEO, saying that Lowe Brindfors don’t need an optimized site “because people will simply search for lowebrindfors” I just wanted to show you a demonstration of why you still need it. Here is a screen shot from Google on exactly that search.

Did I say that Wordpress and Thesis are fairly well optimized?

This is the English language search where my site ranks higher because it is in the English language, but it’s working it’s way up in the Swedish results as well and is now on page two. You can imagine what would have happened if my site would have been in Swedish, right?

And if you think that I should have searched for Lowe Brindfors or “Lowe Brindfors” instead in my experiment above, you can click the links to see those screen shots intstead. Basically the same result.

Simply put – poor SEO puts you at the mercy of pain-in-the-ass-people like myself.

Now do you believe me?

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Is Spotify the Darth Vader of Music?

by Walter Naeslund on September 8, 2009

Spotify Premium GraphAs Spotify launched their iPhone app, the crowd cheered. The talented SEO-expert (and comedian) Simon Sundén publishes the follwing graph of Spotify Premium sales that went viral amongst us nerds. Half us us thought is was true, and who knows, it may be.

But even if this graphic joke isn’t true, it illustrates something quiet scary. Something scary that starts with an “M”.

Let me tell you a story to explain:

Chapter 1 – The Music Industry

Think for a minute about how the music industry works. This is an industry that has built it’s entire business model around their monopoly on information distribution. Largely, the monopoly has been built on the control over distribution of plastic circles. In recent years, as silver became the new black in the plastic circles industry, the information started to find other ways of distributing itself over the internet, and the monopoly of distribution started to break down.

Desperately, the record industry tried everything to stop these new an superior modes of information distribution by trying to sabotage them with destructive and inefficient “inventions” like DRM. When that didn’t work (because Darwinistic innovation always gravitates towards the efficient), they cried foul, and tried to persuade their friends “in Washington” to legislate and punish anyone who had the audacity to use these new and efficient modes of distribution instead of using theirs.

Why so desperate, you may ask? Well – this was all they knew. It was not them, but the musicians who created the music. What they, the record industry, had to offer was marketing and distribution. And when their monopolized mode of distribution was suddenly outdated, and marketing was suddenly taken over by the music itself, it’s own viral distribution, communities like MySpace, and crowdsourced services like LastFM, the music industry was suddenly cut out of the loop, unable to provide value. And like the dinosaurs before them, their fate looked sealed.

Chapter 2 – The Innovators

But the file sharing systems, though hugely more efficient than the plastic circles, was not perfect. Billions of redundant copies of the information had to be kept on harddrives where you wanted to access the music, sharing the music meant sending over entire files, and meta-information was incongruent. Instead, thought a group of innovative individuals, one would like to take the route of the semantic web and have ONLY ONE instance of every file, with congruent meta data, stored in ONE place so that we could share it by only sending links pointing to the specific files. Then each of us could have access to all information and create a hugely efficient market for sifting out the very best. A more efficient model to be sure, and as we know, Darwinistic innovation always gravitates towards the efficient. The group of geniuses created and productified this new and superior mode of distribution. And they named it – Spotify.

Chapter 3 – The Cartel

And here, the music industry saw it’s chance. In one of the weekly meetings of The Cartel, the organisation they had set up together “to act for the common welfare of artists everywhere”, one executive stood up and said – “we can’t stop every single individual on the internet, but we can stop one company! We can threaten to destroy their new value, and claim part of it as ransom! We can regain our distribution monopoly by using their own value against them! But we have to act quickly! If more inventive companies emerge and compete, like Chilirec for instance, we will loose this last chance for survival of our kind. Sure, Chilirec will try to sue us, in fact, they already did, but that’s no match for our lawyers. We have our own people in the courts”.

One young assistant’s assistant, who had observed them in silence from the end of the table, mumbled quietly “but what value will we contribute? How will we make things more efficient? Will this not stifle competition and put an end to innovation?”? BE QUIET! Roared an executive at the end of the table. THEY NEED US! THEY WILL SUBMIT OR BE DESTROYED!

Said and done. The Cartel cheered and applauded. “If we all agree to let Spotify use our music, and let Chilirec use none, we can cut any deal we want. They have no chance to do this without us. We can use their new invention to return to the times of the distribution monopoly! We can be rich! Maybe we can even keep all new releases within Spotify and NEVER NEVER NEVER release the files to anyone else! Trying to hack Spotify and batch down these files will be easy enough to stop! We couldn’t control the data on the plastic circles, but we CAN control the data on the Spotify servers! We can even demand to own part of Spotify“! The room went silent as his words resonated through the spines of The Cartel directors like a chilling wind. Own the only source of music… on the planet.

Epilogue

When Apple realized what hit them it was too late. A year earlier, soon after The Cartel’s spirited meeting, Apple had given away their last line of defense and allowed the Spotify client on their iPhone. As the power of the iTunes store faded away, Apple tried in a last attempt to launch their version of Spotify, called iTunes Unlimited. The service was impeccably polished, integrated into their brand new Wild Cat operating system, and could play songs while texting on the iPhone, something that the Spotify client couldn’t. But what was the use of all this if they had no music. Or at least, just enough music not to be able to compete with Spotify. The number of Spotify exclusive songs and artists soared and left the rest of the industry in rubble. A lot of people said that “we should have seen this coming when Spotify restricted the iPhone app to paying premium users”. But now it was to late. The war was over. They won.

At least until the rebels on the far moon of MySpace started their indie music rebellion. But that is a whole other story.

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Forsman & Bodenfors and Svenska Kyrkan Don’t Know Google

by Walter Naeslund on September 1, 2009

If they only knew what a great idea they really had! Forsman & Bodenfors just came up with a new site for Svenska Kyrkan (The Church of Sweden) where you can submit your prayer to the site. The prayer is then keyworded on the site so that you can find other prayers on the same topic.

What makes this idea so great is that it suddenly makes The Church of Sweden relevant for a vast number of current topics like swine flu or economic crisis. Just like the church is relevant across a broad spectrum of topics in real life, it becomes equally relevant online. It also produces thousands of pages with relevant cross links. Brilliant.

Unfortunately this is also where the brilliance ends and it becomes apparent that Forsman & Bodenfors haven’t understood what a great idea they really had. Why is that? Well – much of the power of this idea, say a potential 20-50% of visits to the site, comes from the fact that the church becomes a relevant hit on Google for so many different topics. Or would have become just that, if they would have been at all visible to Google. And they aren’t, simply because F&B don’t know Google. Forsman & Bodenfors have chosen Flash as their technology for this campaign, which in it’s standard form isn’t indexable by Google. And they haven’t done any of the standard workarounds to make it so. To Google, this looks like thousands of identical and uninteresting pages with different names. Google looks at it, scratches it’s head, and throws all of them in the garbage without indexing anything. Let alone indexing on a wide variety of topics.

Svenska Kyrkan 1

You can see above what the site looks like. You can see the selected prayer in the middle with keywords in different colors and the share buttons. Pretty, but utterly useless from a Google perspective. Because if you take a look at how Google sees http://svenskakyrkan.se/be, this is what Google sees:

Svenska Kyrkan be på Google

Google sees three pages instead of the potential thousands. One containing the main page containing the Flash file, the Flash file itself described with this beautiful text: txt Header instructions txt1 txt2 txt3 txt4 Header instructions txt Header instructions txt txt Lorem ipsum. Lorem ipsum dolor sit amet, …”, and the fail page “the prayer doesn’t exist”.

In plain English this is a complete failure, and an awesome display of the problem most agencies are facing – they are smart, but they live in the past.

Besides the Google perspective, there is also the perspective of user behavior. Users want intuitive interaction. It is not intuitive to use an embed-code to embed text. For video, there is a purpose for the embed code, but for text? No. People naturally want to be able to copy and paste the text directly, preferably with links and colors and everything. That way we also get relevant links all over the web linking back to the Church of Sweden site on relevant topics. THAT would have been brilliant.

Conclusion – This is really an excellent idea, but the excellence is there by mistake, and is not taken advantage of at all simply because of lacking knowledge of basic SEO. It’s really sad. Especially since it would have been so easy to solve by using DHTML or even underlying indexable content.

One thing puzzled me though. How could something like this receive thousands of entries? Truly a mystery. At least until I switched on the television in my hotel room and saw television commercials for the internet campaign! Advertising for… advertising! What on earth?! To get traffic to the site you try to buy this traffic with television dollars?! A site like this one should get at least 20-50% of its traffic via search, which would have been free, self regenerating, and incredibly easy to achieve.

Suggestion – (Hi friends at F&B, I know you’re reading this and you know I love you, but I HAD to write this, since it’s such a great example to learn from. Please accept my free advice here as a return favor).

What if you would have used existing and established services such as Facebook status updates and Twitter posts (#whatever) to complement your web interface as a way to input prayers?  And an email adress (spam filtered of course) and an SMS-service (free of course)[edit: they have SMS-input]? What if your output of the prayers would have been much more flexible, mashable, widgetized and projected at the churches of Stockholm? Or whatever. Make it bigger. Give it presence.

But more than anything – learn SEO. Optimize that thing! Optimize it! Because really, what you came up with, apparently without realizing it, was a really good idea! You have great brains! But by implementing it the way you did, you created a bomb without a fuse.

Reblog this post [with Zemanta]

For some reason, this image comes to mind. ;-)

SocialMediaCool

Yeah, we're down with social media.


[Edit: Article about the site in Swedish: ]

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Top SEO-Presentation From Simon Sundén

by Walter Naeslund on August 31, 2009

Simon Sundén’s presentation on SEO was one of the best presentations of the entire SSWC-conference. Despite the fact that there was no projector for him to show his prepared presentation on, he still managed to present this fairly technical topic really well.

Now his presentation is translated to English and presented on Slideshare. Oh, how I would love for all marketers in our country to watch this, and perhaps even book a lecture with Simon. It would make my job so much easier.

Enjoy:

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The Very Best of Social Web Camp. And a Bus Crash.

by Walter Naeslund on August 23, 2009

The mini bus died. All of a sudden we feel the stench of burnt clutch, and minutes later everything just stopped. But more on that later. First a brief report on the highlight of the year so far for me – The Sweden Social Web Camp!

Anyone who has ever read Ayn Rand’s epic novel Atlas Shrugged will understand what I’m talking about. In the novel, the most talented, creative and productive people gather in what they call Galt’s Gulch to get away from the world of politics, envy and empty words. This event was just like that. Everywhere you turned you could talk to intelligent and interesting people with a ton of knowledge in different areas. Rarely have I enjoyed a conference this much! Sleeping in a tent was the final and perfect touch to the weekend.

The entire Saturday was filled with sessions on all kinds of topics related to the social web – most of very high quality. One of my absolute favorites was SEO-expert Simon Sundén’s talk on SEO.

But the most valuable aspects of SSWC was perhaps after all the informal interactions taking place all over the island. I could name several here, but notably Dan Carlberg of Bloglovin who is one of the brightest people I’ve met. I picked up a bunch of great ideas and hopefully contributed with a few. Check out #sswc on Twitter to tap into the conversation.

And what about the van? Well – no trip is complete without failure, right? Ours came when our van broke down on the way back to Stockholm. With a smoking clutch the van died just outside of Norrköping. After hitching a ride with one of Simon’s friends, we got on the train in Nyköping. And that’s where I am right now, writing to you.


Thank’s to all involved for an amazingly successful weekend, and a special thanks to Thomas Wennström who put it all together for us!

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